Formaper is an agency of the Chamber of Commerce of Milan whose institutional task is contributing to the development of an entrepreneurial culture. The specific know-how acquired by Formaper arises in the most dynamic and vital Italian region for presence of clusters, belonging to territorial entities, within the SMEs sector. Formaper is a part of the Chamber of Commerce of Milan, the largest in Italy for number of enterprises registered amounting to 315,000 different firms. This particular relationship allows Formaper to benefit of the wide range of services and competencies involved in the Chamber of Commerce's daily activities. Formaper national activities are organised into three areas of services to enterprises: orientation, new business and small business, which work in parallel with the research and international services. Objectives of International Activity and Major Fields of Expertise Our aim is to provide support services and training for the development of the private sector, and our activity is meant to maximise internal skills and capabilities and guarantee sustainable development. We believe that investing in people is a major resource and a necessary precondition for sustainable economic and social development to be implemented through quality training. The labour market and particularly the promotion of small and medium enterprises are the following logical step to turn these investments into jobs and to generate income. Our result-oriented approach is intended to meet any request of our customers, in order to meet their full satisfaction. It's in this framework that Formaper operates, covering numerous fields of expertise. Particularly, Formaper's consulting activity focuses on: SME Development; Regional Development; Training and HR Development, Export and Investment Promotion. Formaper is currently working with major international donors like European Union, International Labour Office, European Training Foundation, the Italian Ministry for Foreign Affairs and the Ministry for Labour and Employment consolidating its experience in many countries throughout the years of involvement in international technical assistance projects aimed to support SMEs and would be entrepreneurs. We also manage the realisation of specific training programmes on internationalisation techniques whose content focuses on how to do business and strengthen success on international markets. Formaper E-learning Experience In addition, in the recent years many internship programmes have been successfully carried out both in Italy and other EU countries, like MTP (Managers' Training Programme, providing traineeship in the European Union for Russian and other NIS managers), Bilateral programme – ‘Russian Managers in North-Eastern Italy II, III and IV', World Bank Enterprise Incubator Project - Training Program for Armenian IT Company Owners/Top Level Managers with particular E-learning approach to both course and internship management, design and training delivery of e-learning courses on business management, international marketing, finance and project management. 16 years of professional experience in the market of entrepreneurship training and support services allowed Formaper to provide substantial input in design, development and management of the Chamber of Commerce's e-learning software – an internal innovative multi-language electronic platform that enables Formaper to manage learning and collaboration activities, organize on-line courses, workshops, seminars, conduct consulting and support services, with specific focus on management competences development, thus assisting SMEs, professionals and unemployed individuals at a business start-up phase, effective and efficient management of enterprises as well as strengthening of their organizational structure. Tailor-made e-learning courses meeting specific training needs of the Milan Chamber of Commerce staff are organized and managed by Formaper on continuous basis and as up-to-date have involved a few hundred users. Both tailor-made and financed programmes' courses offered by Formaper aim at improving participants' management competences, enhancing entrepreneurial skills, increasing recruitment possibilities (in case of ESF funded programmes). Among the curricular of the e-learning courses provided on a regular basis are: “Start-up of a new business in the IT sector”, “Strategic Marketing for SMEs”, “Improving the company sales network”. Efficient ICT capacity and a team of e-competent staff enable Formaper to insure that hundreds of would-be and already established entrepreneurs, professionals and researchers can benefit every year from offered training, assistance and tailor-made approach in distance learning.
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